Privacy policy

Privacy Policy

Effective Date: July 24, 2026

ZM Country Living ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely through our payment providers)

Order Information

  • Products purchased

  • Order history

  • Shipping preferences

  • Transaction details

Device Information

We may automatically collect information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website or source

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your orders

  • Respond to inquiries

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails or newsletters if you choose to receive them

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

3. Payment Information

We do not store your complete credit or debit card information.

Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

  • Measure advertising performance

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Marketing platforms used to send emails or advertisements

  • Government or legal authorities when required by law

These third parties receive only the information necessary to perform their services.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where permitted by law

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website.

Thank you for trusting ZM Country Living. We are committed to protecting your privacy and providing a safe and secure shopping experience.